常问问题

How does easimall gown rental works?

Any deposit is required for gown rental?

Can you alter the dress for me?

Do I need to clean the dress before returning it?

I am still deciding if I want to take the dress I am interested or not. Can you reserve the dress for me?

I need to change the dress I have rented last minute, am I allowed to do that?

What forms of payment do you accept?

I've changed my mind and would like to cancel my rental. Will I be charged for it?

What if I return my item(s) late?

What happens to the dresses that are damaged?

What if the dress is missing?

How to be an easimall Partner?

What are the benefits if I were to join easimall partner program?

Where can I find the detail of my account?

How can I edit or update my profile?

Can I change my login id?

How do I place an order?

What kind of payment methods are acceptable?

When will my order arrive?

How do I cancel my order?

How do I check my order?

How can I check my order with my tracking number?

Can I change the shipping address for my order?

Can I exchange and return my order?

How long will easimall provides me a refund of my returned parcels/goods?

What if I’m not at home to receive your delivery?

How do I earn easicredit?

How do I convert my easipoint to easicredit?

Where can I use my easicredit?

Can I apply my easicredit and a discount code to purchase?

Where can I check my easicredit?

How does easimall Voucher work?

What is the Terms & Conditions of easimall Voucher?

Can a voucher be used more than once?

How to redeem easimall Voucher?

How do customers check their balance?

Will my Voucher expire?

Can I apply my Voucher in conjunction with any promo code and easicredit?